@article{theuseofnewtechnologiestosupportpublic,
  title = {The use of new technologies to support Public Administration. Sentiment analysis and the case of the app IO},
  author = {Vincenzo Miracula and Antonio Picone},
  year = {2023},
  eprint = {2301.03848},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2301.03848v1},
}