@article{towardmoreaccurateandgeneralizable, title = {Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs}, author = {Abishek Komma and Nagesh Panyam Chandrasekarasastry and Timothy Leffel and Anuj Goyal and Angeliki Metallinou and Spyros Matsoukas and Aram Galstyan}, year = {2023}, eprint = {2306.03984}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2306.03984v2}, }