@inproceedings{towardsqualityadaptivespokendialogue,
  title = {Towards Quality-Adaptive Spoken Dialogue Management},
  author = {Stefan Ultes and Alex Schmitt and er and Wolfgang Minker},
  year = {2012},
  booktitle = {WS 2012 6},
  url = {https://aclanthology.org/W12-1819},
}