@article{unifiedknowledgepromptpretrainingfor,
  title = {Unified Knowledge Prompt Pre-training for Customer Service Dialogues},
  author = {Keqing He and Jingang Wang and Chaobo Sun and Wei Wu},
  year = {2022},
  eprint = {2208.14652},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2208.14652v1},
}