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Auto-Dialabel: Labeling Dialogue Data with Unsupervised Learning

2018-10-01 · EMNLP 2018 10 · Chen Shi, Qi Chen, Lei Sha, Sujian Li, Xu Sun, Houfeng Wang, Lintao Zhang

The lack of labeled data is one of the main challenges when building a task-oriented dialogue system. Existing dialogue datasets usually rely on human labeling, which is expensive, limited in size, and in low coverage. In this paper, we instead propose our framework auto-dialabel to automatically cluster the dialogue intents and slots. In this framework, we collect a set of context features, leverage an autoencoder for feature assembly, and adapt a dynamic hierarchical clustering method for intent and slot labeling. Experimental results show that our framework can promote human labeling cost to a great extent, achieve good intent clustering accuracy (84.1{\%}), and provide reasonable and instructive slot labeling results.

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