Enhancing the Generalization for Intent Classification and Out-of-Domain Detection in SLU
Intent classification is a major task in spoken language understanding (SLU). Since most models are built with pre-collected in-domain (IND) training utterances, their ability to detect unsupported out-of-domain (OOD) utterances has a critical effect in practical use. Recent works have shown that using extra data and labels can improve the OOD detection performance, yet it could be costly to collect such data. This paper proposes to train a model with only IND data while supporting both IND intent classification and OOD detection. Our method designs a novel domain-regularized module (DRM) to reduce the overconfident phenomenon of a vanilla classifier, achieving a better generalization in both cases. Besides, DRM can be used as a drop-in replacement for the last layer in any neural network-based intent classifier, providing a low-cost strategy for a significant improvement. The evaluation on four datasets shows that our method built on BERT and RoBERTa models achieves state-of-the-art performance against existing approaches and the strong baselines we created for the comparisons.
Code (0)
등록된 구현이 없습니다.
Tasks
intent-classificationIntent ClassificationOut of Distribution (OOD) DetectionSpoken Language UnderstandingMethods 이 논문이 사용한 방법론
Similar Papers 제목 키워드 기반
Effectiveness of Pre-training for Few-shot Intent Classification
This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find…
Classificationintent-classificationIntent ClassificationIntent DetectionDiversity-grounded Channel Prototypical Learning for Out-of-Distribution Intent Detection
In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for …
Diversityintent-classificationIntent ClassificationIntent Detection+1On-Device LLMs for Home Assistant: Dual Role in Intent Detection and Response Generation
This paper investigates whether Large Language Models (LLMs), fine-tuned on synthetic but domain-representative data, can perform the twofold task of (i) slot and intent detection and (ii) natural language response gener…
CPUIntent DetectionResponse GenerationAre Pre-trained Transformers Robust in Intent Classification? A Missing Ingredient in Evaluation of Out-of-Scope Intent Detection
Pre-trained Transformer-based models were reported to be robust in intent classification. In this work, we first point out the importance of in-domain out-of-scope detection in few-shot intent recognition tasks and then …
intent-classificationIntent ClassificationIntent DetectionIntent RecognitionKNN-Contrastive Learning for Out-of-Domain Intent Classification
The Out-of-Domain (OOD) intent classification is a basic and challenging task for dialogue systems. Previous methods commonly restrict the region (in feature space) of In-domain (IND) intent features to be compact or sim…
ClassificationContrastive Learningintent-classificationIntent Classification+2