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Multi-Dimensional Explanation of Reviews

Neural models achieved considerable improvement for many natural language processing tasks, but they offer little transparency, and interpretability comes at a cost. In some domains, automated predictions without justifications have limited applicability. Recently, progress has been made regarding single-aspect sentiment analysis for reviews, where the ambiguity of a justification is minimal. In this context, a justification, or mask, consists of (long) word sequences from the input text, which suffice to make the prediction. Existing models cannot handle more than one aspect in one training and induce binary masks that might be ambiguous. In our work, we propose a neural model for predicting multi-aspect sentiments for reviews and generates a probabilistic multi-dimensional mask (one per aspect) simultaneously, in an unsupervised and multi-task learning manner. Our evaluation shows that on three datasets, in the beer and hotel domain, our model outperforms strong baselines and generates masks that are: strong feature predictors, meaningful, and interpretable.

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