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Pardon the Interruption: Managing Turn-Taking through Overlap Resolution in Embodied Artificial Agents

2018-07-01 · WS 2018 7 · Felix Gervits, Matthias Scheutz

Speech overlap is a common phenomenon in natural conversation and in task-oriented interactions. As human-robot interaction (HRI) becomes more sophisticated, the need to effectively manage turn-taking and resolve overlap becomes more important. In this paper, we introduce a computational model for speech overlap resolution in embodied artificial agents. The model identifies when overlap has occurred and uses timing information, dialogue history, and the agent{'}s goals to generate context-appropriate behavior. We implement this model in a Nao robot using the DIARC cognitive robotic architecture. The model is evaluated on a corpus of task-oriented human dialogue, and we find that the robot can replicate many of the most common overlap resolution behaviors found in the human data.

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Spoken Dialogue Systems

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