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Sentiment Analysis Based on RoBERTa for Amazon Review: An Empirical Study on Decision Making

2024-10-18 · Xinli Guo

In this study, we leverage state-of-the-art Natural Language Processing (NLP) techniques to perform sentiment analysis on Amazon product reviews. By employing transformer-based models, RoBERTa, we analyze a vast dataset to derive sentiment scores that accurately reflect the emotional tones of the reviews. We provide an in-depth explanation of the underlying principles of these models and evaluate their performance in generating sentiment scores. Further, we conduct comprehensive data analysis and visualization to identify patterns and trends in sentiment scores, examining their alignment with behavioral economics principles such as electronic word of mouth (eWOM), consumer emotional reactions, and the confirmation bias. Our findings demonstrate the efficacy of advanced NLP models in sentiment analysis and offer valuable insights into consumer behavior, with implications for strategic decision-making and marketing practices.

📄 PDF Abstract BibTeX arXiv:2411.00796

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Decision MakingMarketingSentiment Analysis

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Softmax The Softmax output function transforms a previous layer's output into a vector of probabilities. It is commonly used for multiclass classification. Given an input vector $x$…
Dropout Dropout is a regularization technique for neural networks that drops a unit (along with connections) at training time with a specified probability $p$ (a common value is…
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