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Data-Efficient Methods for Dialogue Systems

2020-12-05 · Igor Shalyminov

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires very large amounts of training data, often annotated by experts. Trained with smaller data, these methods end up severely lacking robustness (e.g. to disfluencies and out-of-domain input), and often just have too little generalisation power. In this thesis, we address the above issues by introducing a series of methods for training robust dialogue systems from minimal data. Firstly, we study two orthogonal approaches to dialogue: linguistically informed and machine learning-based - from the data efficiency perspective. We outline the steps to obtain data-efficient solutions with either approach. We then introduce two data-efficient models for dialogue response generation: the Dialogue Knowledge Transfer Network based on latent variable dialogue representations, and the hybrid Generative-Retrieval Transformer model (ranked first at the DSTC 8 Fast Domain Adaptation task). Next, we address the problem of robustness given minimal data. As such, propose a multitask LSTM-based model for domain-general disfluency detection. For the problem of out-of-domain input, we present Turn Dropout, a data augmentation technique for anomaly detection only using in-domain data, and introduce autoencoder-augmented models for efficient training with Turn Dropout. Finally, we focus on social dialogue and introduce a neural model for response ranking in social conversation used in Alana, the 3rd place winner in the Amazon Alexa Prize 2017 and 2018. We employ a novel technique of predicting the dialogue length as the main ranking objective and show that this approach improves upon the ratings-based counterpart in terms of data efficiency while matching it in performance.

📄 PDF Abstract BibTeX arXiv:2012.02929

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Tasks

Anomaly DetectionData AugmentationDomain AdaptationResponse GenerationRetrievalTransfer Learning

Methods 이 논문이 사용한 방법론

Linear Layer A Linear Layer is a projection $\mathbf{XW + b}$.
Absolute Position Encodings Absolute Position Encodings are a type of position embeddings for [Transformer-based models] where positional encodings are…
Position-Wise Feed-Forward Layer 설명 없음
Layer Normalization Unlike batch normalization, Layer Normalization directly estimates the normalization statistics from the summed inputs…
BPE Byte Pair Encoding, or BPE, is a subword segmentation algorithm that encodes rare and unknown words as sequences of subword units. The intuition is that various word…
Label Smoothing Label Smoothing is a regularization technique that introduces noise for the labels. This accounts for the fact that datasets may have mistakes in them, so maximizing the…
Residual Connection 설명 없음
Multi-Head Attention 설명 없음

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