Task-Oriented Dialogue Systems
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Benchmarks
Tau2-Bench Telecom
Tau3-Banking
KVRET
SGD
Kvret
MULTIWOZ 2.0
Most implemented
A User Simulator for Task-Completion Dialogues
Global-to-local Memory Pointer Networks for Task-Oriented Dialogue
MultiWOZ 2.3: A multi-domain task-oriented dialogue dataset enhanced with annotation corrections and co-reference annotation
Key-Value Retrieval Networks for Task-Oriented Dialogue
Papers
Generating Diverse Personas for User Simulators to Test Interview Dialogue Systems
This paper addresses the issue of the significant labor required to test interview dialogue systems. While interview dialogue systems are expected to be useful in various scenarios, like other dialogue systems, testing t…
Task-Oriented Dialogue SystemsCandidate Attended Dialogue State Tracking Using BERT
Dialogue state tracking (DST) is one of the core components in task-oriented dialogue systems. At each turn in a conversation, DST estimates the user belief or dialogue state, which is used as input for downstream module…
Task-Oriented Dialogue SystemsZero-shot GeneralizationDialogue State TrackingTRACER: Early Failure Detection for Task-Oriented Dialogue
Task-oriented dialogue systems often fail before the final breakdown is obvious, but most evaluation only measures failure after the conversation has already gone wrong. We present TRACER, a method for early failure dete…
Task-Oriented Dialogue SystemsReacTOD: Bounded Neuro-Symbolic Agentic NLU for Zero-Shot Dialogue State Tracking
Task-oriented dialogue systems -- handling transactions, reservations, and service requests -- require predictable behavior, yet the moderately-sized LLMs needed for practical latency are prone to hallucination and forma…
Task-Oriented Dialogue SystemsDialogue State TrackingReasoning over Object Descriptions Improves Coreference Resolution in Task-Based Dialogue Systems
Task-based dialogue systems assist users in achieving specific goals, such as executing actions or retrieving information, through natural language interactions. Accurate coreference resolution is essential, as it involv…
Task-Oriented Dialogue SystemsCoreference ResolutionPrompt EngineeringSafety as Computation: Certified Answer Reuse via Capability Closure in Task-Oriented Dialogue
We introduce a new paradigm for task-oriented dialogue systems: safety certification as a computational primitive for answer reuse. Current systems treat each turn independently, recomputing answers via retrieval or gene…
Task-Oriented Dialogue Systems