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Development of an Enterprise-Grade Contract Understanding System

2021-06-01 · NAACL 2021 4 · Arvind Agarwal, Laura Chiticariu, Poornima Chozhiyath Raman, Marina Danilevsky, Diman Ghazi, Ankush Gupta, Shanmukha Guttula, Yannis Katsis, Rajasekar Krishnamurthy, Yunyao Li, Shubham Mudgal, Vitobha Munigala, Nicholas Phan, Dhaval Sonawane, Sneha Srinivasan, Sudarshan R. Thitte, Mitesh Vasa, Ramiya Venkatachalam, Vinitha Yaski, Huaiyu Zhu

Contracts are arguably the most important type of business documents. Despite their significance in business, legal contract review largely remains an arduous, expensive and manual process. In this paper, we describe TECUS: a commercial system designed and deployed for contract understanding and used by a wide range of enterprise users for the past few years. We reflect on the challenges and design decisions when building TECUS. We also summarize the data science life cycle of TECUS and share lessons learned.

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